Effective support communication is not just about what we say—it’s also about how we say it.
Using inclusive language creates an environment where every student feels respected, valued, and welcome.
Whether in emails, resource guides, or face-to-face conversations, inclusive language plays a powerful role in strengthening trust and belonging within the academic community.
What Is Inclusive Language?
Inclusive language avoids expressions that exclude, stereotype, or marginalize people. It emphasizes respect for diversity, including race, gender identity, ability, background, and more. For example, using “they” as a singular pronoun or referring to “students and their families” instead of “parents” shows sensitivity to different personal experiences.
